Pinecones Caravan and Camping Reviews
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Pinecones Caravan and Camping is a family orientated, picturesque getaway in Dersingham, Norfolk - named the ninth nicest village in the UK by The Sunday Times. And it's just a hop from the sea! No wonder the royals live nearby at Sandringham. Happy campers love indulging in the modern and family-friendly facilities including the private bathrooms which are warm and clean, perfect for having your own space. There is even a bar and cinema onsite!
4.65 /5
232 reviews
92%
would recommend
Not impressed
ronald j
0
0
On arrival staff were friendly, pitch was too small and the showers were either cold or too hot. Were woken early by dogs barking or noisy children. Also, I felt that one member of staff was very rude for no reason.
Site's response
Thank you for your review, we are sorry that you did not enjoy your stay with us. We did have a boiler problem, which was sorted once we were informed of the problem, we also apologise that you felt a member of staff was rude, this is not the response that we like to receive, we usually pride ourselves in our attitude towards our visitors. We do hope that you will consider giving us another try in the future.
Incredible
Recommends site
Caroline B
0
0
Probably the best campsite I've stayed at. Check in is very well organised after reception hours, I also got some fish and chips from the shop and the staff were so lovely. The spot I was allocated was spacious. The showers were probably the best part! Very clean and you get an entire bathroom to yourself, not just a cubicle (I've never had that at a campsite before). The shower even had a radio and flashing lights in the shower head, which was really warm and powerful. There are bikes you can hire too. There is a play park for children and lots of benches to sit and have a picnic. The only downside I could think of is that you can hear the cars on the main road off the campsite, which doesn't make it feel as secluded as you'd expect for a campsite. But it was very much worth every penny, thank you!
Site's response
Thank you for your review, we are absolutely thrilled that you all enjoyed your time with us, and also enjoyed the food. We very much hope to see you again in the near future. Thanks Pinecones Team
A wonderful mini break
Recommends site
Sam S
0
0
What can we say, Pinecones superseded our expectations. We stayed in one of their oak pods as a family of 5 (one baby). It was an absolutely perfect base for a weekend of exploring Norfolk. Clean and had all the essential basics we were not expecting. The site was clean and in a great location. The showers were a real treat for a campsite. They were really clean, spacious and the added feature of music was fantastic. We would definitely recommend the park to anyone looking for a great place to stay.
Site's response
Thank you so much for the review!! We are over the moon that you enjoyed your mini break with us and look forward to seeing you in the future. Thanks Pinecones CC
Pinecones weekend
Recommends site
Garry T
0
0
Last minute weekend away booked the day before. It was so easy to book. Didn't leave until after work on a Friday, and when turning up we carried out the self check in with no problems. We pitched out on the electric grass/sand pitch with just electric, and it was fantastic for the value- can't fault it. Clean showers and toilets. And the food onsite was nice too. Definitely recommend.
Site's response
Thank you for the review! We are grateful that you had a great stay with us and look forward to seeing you in the future. Thanks Pinecones CC
Lovely hidden gem!
Recommends site
Emma S
0
0
Great little find! Site was clean and easy to navigate. Showers and toilets were clean. Lovely shower rooms as it's more like a personal bathroom. Perfect for people with dogs as they had fab facilities! Dog wash and a dog bar! So cute! Can't wait to come back here with our dogs next year in the summer! Some lovely walks close by, close to the beach also. Staff were helpful and friendly! Would highly recommend.
Site's response
Thank you so much for the positive feedback! We really do treat our doggies like part of the family! Thank you.
Lovely campsite
Recommends site
Leanne V
0
0
Lovely campsite, great size pitches and very clean...would definitely stay there again.
Site's response
Thank you very much for the 5 stars, we are thrilled that you enjoyed your stay with us. We very much look forward to your next stay with us. Pinecones Team
August 2022 visit
Recommends site
Nick H
0
0
Overall the site worked very well for my family and the 3 families camping with us. Being allocated 4 pitches in a corner area was perfect. I loved the individual toilet/shower rooms, great idea. I would recommend slightly bigger pitches. Thank you.
Site's response
Thank you for your review, we are thrilled that you enjoyed your stay. We very much look forward to welcoming you back in the future. Pinecones Team
Lovely place
Recommends site
Joanne S
0
0
Lovely place to stay- close to nice walks, friendly staff and fast service. Would have given 5 stars for facilities too, but I think the ice pack freezer needs to be bigger and have a sign on it saying only take your own packs, as some of ours went missing. The team there did give us loads of ice though when we told them. It was my husband's first time camping, and he wants to go more now.
Site's response
Thank you for your review, we are pleased that you enjoyed your stay with us.
A nice campsite in a central location for days out
Recommends site
Elaine F
0
0
A nice campsite situated in a good location, ideal for visiting the beach and other local attractions. The site and facilities were well maintained and clean. The small shop providing the everyday essentials, as well as the camping bits you might have forgotten!
Site's response
Thank you so much for the positive feedback!! It is so important to us to know what everyone thinks. Thanks.
Lovely family campsite
Recommends site
Charlotte L
0
0
Lovely family campsite. Bathrooms were really clean and modern and washing up facilities were brilliant. There was a laundry service and hairdryer. On-site shop closes early but there is a local coop only a drive away. Staff were super friendly and play park on-site good for the kids!
Site's response
Thank you for your review, we are thrilled that you enjoyed everything about the site, we do hope you will visit us again in the future.
Lovely campsite not far from the coast
Recommends site
Kirsten S
0
0
Clean, friendly campsite well placed for visiting the coast and nearby countryside. The toilets and showers were very clean and well maintained. The site was tidy and well organised. We particularly enjoyed the local walks along the stream and to Sandringham. The beautiful beaches of Snettisham, Heacham and Hunstanton are very close by. The campsite staff were friendly and only too happy to help. I would definitely stay here again - many thanks for a lovely holiday.
Site's response
Thank you for your fantastic review, we are thrilled that you enjoyed your time with us.
Great stay
Recommends site
Amy I
0
0
Great site with great facilities. Our first time camping for a few years, and so glad we chose this site. Great location for days out and close to a number of beaches. We all loved the toilet and shower rooms especially the teens! Definitely will come again.
Site's response
Thank you very much for the great review, we are really pleased that you enjoyed your stay with us.
Great little site
Recommends site
Steve T
0
0
Had a great stay here. Brilliant toilet/showers, some of the best we have used. Plenty of them, so only had to wait a short while on a few occasions. Pot washing also great with plenty of hot water. Dog friendly with a small area to let them off lead, plenty of local walks on lead, shower and drink station. Strict noise rules, adhered to by all which suited us. Small camp shop for essentials. Location is a bit isolated, but within an hour of most of the best north Norfolk beaches and very close to Sandringham, a walk away for some. Childrens play area wasn't much, only really suitable for toddlers. Could hear the traffic from main road at quiet times, but soon got used to it. All in all a nice little site.
Site's response
Thank you for your review, we are thrilled that you enjoyed your stay with us.
Good stay at a good price
Recommends site
Mark G
0
0
Aside from one noisy couple on the second night, this was a good stay at a good price where most other competitors were significantly more expensive. The showers were well thought through and ideal for families with young children. The pitches were of a good size, albeit tightly packed together and the play park was a great addition. Accessing services including reception and other facilities was difficult and not aided by a lack of obvious timings. A new heavy-duty freezer is needed for ice blocks. Although not well located to a town, it was nonetheless excellently located to both National Trust and English Heritage sites, and several beaches.
Site's response
Thank you for your review, we are pleased that you enjoyed your stay with us
Perfect for families!
Recommends site
Bee O
0
0
Great campsite itself was clean and tidy. The cool block freezer could be bigger as we struggled to get even two things in as people were freezing 10+ items at a time. The wasps / ants were a real issue as there were a lot of them. The showers were only cleaned once a day and to be honest, that wasn't enough but overall we had a great stay even when it rained. The ground was sand so stayed wet for a very long time and flooded.
Site's response
Hello, Thank you for your review! We are glad you enjoyed your stay even with the unprecedented weather conditions that we seem to be getting. We haven't had rain since June therefore, the rain we did get when you was with us was tropical like. I would like to highlight that the private bathrooms are cleaned twice a day- one in the morning approx 10:30am and in the evening at 5pm. Thank you again and we hope to see again for another stay!
First time camping & would definitely come again!
Recommends site
Denise M
0
0
Not having much to compare with I was impressed with how well organised and tidy this campsite was! Bathrooms like you would have at home. Only negative is that we didn't get allocated a pitch next to our friends despite requesting it.
Site's response
Thank you for your review, we are thrilled that you enjoyed your stay with us. Unfortunately it is not always possible to site everyone together at time of request, this greatly depends on how busy the site is. We do hope we will see you again in the future.
Great site
Recommends site
Ashley H
0
0
We have just come back from a 4 night stay here, this is one of the best sites I've stayed on in the last few years. The site was clean well maintained. The staff were helpful. The shower and wash rooms were clean and really nice. I could not find anything wrong with this site
Site's response
Thank you for your great review, we are thrilled that you enjoyed your stay with us. Pinecones Team
Beautiful, well organised site
Recommends site
Jennifer C
0
0
Beautiful site with clean bathrooms and a great little shop. So much to do in the surrounding area. Great for kids & dogs. Only down side was the road noise but this does make the site very accessible.
Site's response
Thank you for the great review, we are thrilled that you enjoyed your stay with us, We are very dog and children friendly. We very much look forward to seeing you again. Pinecones Team
Nice site for couple of nights
Sarah M
0
0
I have mixed views on this site, pitch was great, very spacious and picnic hut was lovely touch, all in one shower room was perfect, ice making machine on site was a first for me on a campsite which was amazing as temps were around 30 degrees everyday, also cheap ice creams from the little shop was a bonus and staff were all very friendly. Now the 'could be improved' parts. Site could have done with just a toilet block to help the busy queuing morning visits, the Norfolk Nibbles could do with having longer opening times. I'm sure the site would gain money from this as you had to travel to get to any shop, so if opened, we would have definitely used the facility instead of driving to get food. if you do go to this site be prepared to drive everywhere unless you like a hike, some nice walls but walk to beach was over an hour which sounds okay until you have to remember you have an hour walk back after your beach time. So over all a nice site. We would come back but not stay as long this time, as not much to do, unless you drive everywhere, which personally we didn't want to do. Maybe next time we'd take bikes as that may be easier, thanks Pinecones for a nice few days away.
Site's response
Thank you for your review, we are glad you enjoyed your stay with us, we do have 16 individual facilities on site, one of which is just a toilet for those not wishing to shower. We like to sell price marked items in our shop so our customers know they are not over paying on their items. Norfolk Nibbles is separate from Pinecones, but the food is fantastic. There is a Co-op 10 minutes walk from the site. We do have a selection of walks from the site and also do bike hire. We do hope you will consider us again in the future. Pinecones Team
Busy road
Jonathan C
0
0
It says there's a busy road near by - not kidding. All day and night, there was car noise. They have great toilets with showers and sinks in them, but they need more toilets with just a sink in. I've never had to queue up to use a toilet at a caravan/camping site in 20 years of camping and caravanning.
Site's response
Hello, thank you for your review! We are sorry that you had to queue for the toilet at the two private bathroom facilities we have. Due to the busy period, with more guests on site being the school holidays, we are sorry for the delay again, but pleased you like them.
Family fun at Pinecones
Recommends site
Lorraine G
0
0
Definitely a "go back to" site
Site's response
Thank you for your review. We are thrilled that you enjoyed your stay with us, and very much look forward to welcoming you back in the future. Pinecones Team
Clean and spacious
Recommends site
Anups d
0
0
Good location for North Norfolk tourist spots. The road just next to the site proved noisy at times. Clean showers and hot water were welcome after days out.
Site's response
Thank you for your review, very much appreciated.
Great time had by all
Recommends site
Benjamin C
0
0
We stayed here for 5 nights and was great- not a single problem really apart from the shop opening times. Are 9.30-3, so could do with being open slightly earlier and open till later, but other than that it was perfect. I know the fish and chip guys are seprate but it was amazing fish and chips, one of the best I have had and loved they had watering holes for the dogs- is a nice touch.
Site's response
Thank you for your review, we are thrilled that you enjoyed your stay with us, and also enjoyed the food from Norfolk Nibbles. We look forward to welcoming you back in the future. Thanks Pinecones Team
Nice and clean site
Ian H
0
0
The park is nice and clean and the facilities are great. Our stay was very hot and windy, and with the sandy soil, made for a dusty stay. The ground is what it is, so no complaints, just something to consider. My only criticisms are that the pitches were allocated, but I would prefer to have had a choice of available pitches. I'm sure if we'd have asked for a different pitch it would have been fine, but I don't see why you can't just select on arrival. I would say there is limited open grass area for the kids to run around, but that's just what we prefer. Also, the main road is right next to the site and can be busy.
Site's response
Hi - Thank you for your review and we are pleased you liked our site. Unfortunately, due to the lack or non-existence of any rain, the whole park is dry and dusty. If you would like a certain pitch next time you book, please ask and if this is available we can allocate it to you. Pinecones Team
Excellent campsite- so well run!
Recommends site
Becky B
0
0
We stayed Pinecones for a week camping in a large pitch with electric hook up. The pitch was perfect, large and flat. The electric hook up very easily accessible. When we arrived and checked, in the staff were so friendly and so informative. Easy to understand map, free WiFi and laminated sheets for you to explore walks in the local area and QR codes for you to scan to get it on your phone. Great little shop on site for all necessities including electric hook up if you'd forgotten your own, gas canisters for the burners, food, ice cream, cereal, you name it! All at a very reasonable price. The toilets were central to the campsite where the tents and caravans are and another block is situated by the statics and pods. Both blocks were cleaned at least twice a day, always clean. There was a slight drain smell occasionally but understandable with the amount of people using them. Music on in the toilet blocks which I thought was great! The site is so well run, staff always on hand to help. They had a rule of quiet outside from 8pm and everyone in your tents/caravans being quiet from 11pm. This was monitored strictly with staff on patrol. I thought this was great. Meant we never had any loud people outside after 11pm. We have a 3yr old so it worked well for us. Such a nice chilled atmosphere. Loved it and would definitely recommend.
Site's response
Thank you for your review, we are thrilled that you and your family enjoyed your stay with us. We do our best to monitor the noise level on site especially this time of year when the site is full of children, as they need their sleep to be able to continue to enjoy their holiday. We are thrilled that you enjoyed the use of our facilities. We very much hope to see you again in the future. Sharon - Pinecones