Waxham Sands Holiday Park Reviews

Noisy campsite and shower situation not great

We were disappointed with this site - on first glance it could offer everything. Location is great, staff are friendly and helpful. There is nowhere that we could see to plug in a hair dryer, charge a phone or a toothbrush. We have camped a lot and this is the first site we have ever found this. The showers are open twice in the day, so there are long queues and they are dirty. The paint is leaking off the mouldy ceiling and you leave with dirtier feet than you go in with. To top things off, we were surrounded by a large party of about 4 tents who stayed up very late drinking and shouting over our tents. Someone else complained about them I believe, but they were the same the second night too. Perhaps would have been better to place groups together on the edge of the site not next to family tents with small children. All in all, has potential but we won't be back and lots of people felt the same.

Site's response

Thank you for your review. I am so sorry you had this experience. It does get very busy during the school holidays, our night warden is always on hand via the out-of-hours number we give on check in, if you need to report any incidences. He is also patrolling the site regularly, so I will look into this for you to see what happened and why it happened. Yes unfortunately yes, we do not offer a charging service for devices for those who book non-electric pitches. Most customers book none electric for the back-to-nature feel and to deter from electricals. Thank you for your feedback, it is very much appreciated.

Amazing, really nice campsite

Amazing campsite, we had a fabulous time as kids and adults. Staff are polite and playground is amazing for my 6-10 yr old. Beach is even better, felt so relaxed. Would definitely go back. X

Site's response

Thank you so much for your review, Amy. We look forward to seeing you again soon.

A great campsite in a picturesque location

This is a lovely campsite, situated next to a beach. It's perfect if you want to be a bit out of the way and enjoy the quiet of the beach and watching the seals swim and play. The campsite is very clean and tidy, with plenty of toilet blocks. The only slight downside was only one shower block for the whole site that was on restricted opening hours due to local water issues. We had a fantastic time and there was lots of places to visit close by. Would definitely recommend.

Site's response

Thank you for your lovely review, we totally understand the water situation is frustrating. We are working hard to resolve it. Apologies for this. Hope to see you again soon.

Excellent campsite

What an amazing campsite. Such a perfect location with the beach just a sand dune away. Facilities were plentiful and clean and a decent play area for the children. The dog was fully welcomed and the new woodland adventure area is fantastic. I can't recommend this place enough. Our stay wasn't long enough - we will be back!

Site's response

Glad you had a wonderful stay, Rebecca. We hope to see you here again soon.

Recommend

I would recommend a visit to Waxham Sands. The campsite has lots to offer, especially families with their shop, food vans, coffee "shop" and play park. The beach is a very short walk where the local seals come in for a swim with the humans. Its a bit more expensive than other campsites, but I thought it was run very well and had a very warm welcome on arrival. My only grumble was that the shower ceiling (ladies' showers) had mould on them and given the amount of campers the toilets could have been cleaned more regularly. I would go back to the campsite and can recommend a stay there despite this.

Site's response

Thank you for your review, all feedback is appreciated. Unfortunately, we had treated the mould on the ceiling, the issue being the block doesn't have adequate ventilation which we're looking into improving during our winter break. This is not something we can do while we're in open season as they are so regularly needed. We will be looking into this. We do hope to see you back at Waxham again very soon. All the best.

Seal encounters

We had a great time staying at Waxham Sands. The food carts and bar made meal times easy and varied and are a great addition. Location is amazing and facilities very clean.

Site's response

Thank you Steve for your review, we are so happy you had a lovely time. You're welcome back anytime.

Fantastic campsite!

This was one of the best camp sites me and my family have been too! The camp site wasn't too big so you didn't find yourself walking around trying to find facilities. Quite a few toilet blocks which was fab as we have little ones and having a loo near by is always a winner! Lovely little park for the kids to play in, a campfire and tent right near by, with pop up drink and food cabins (fantastic pizza and waffles!) and the shop on site wasn't too overpriced! The best thing by far about this place was having the beach right next to the site, perfect for night-time walks! All the staff that worked here are so lovely and friendly and nothing seemed to be too much! A very secure well looked after campsite! We can't wait to come again next year already!

Site's response

Thank you for your lovely review, Olivia. You'd be more than welcome next year. See you again soon.

Review by our family

Nice site our dog absolutely loved it. On our stay, the whole site suffered from loss of water and hot water, but we enjoyed our stay and would return. Could do with another shower block at the other end of the site.

Site's response

Thank you for the lovely review, you're welcome back anytime.

Nice size site, but needs some upgrades

Nice size site, but needs some upgrades and signs about using the water on site for right things. Lovely location, shame that other campers were inconsiderate with use of water, washing surf boards on site using all water, which resulted to no toilets working and no water for showers. There was confusion with my booking. Before checking the error, I was just told I would need to up and move. Luckily it was resolved quickly and I didn't have to move. Given how modern day camping kit his a lot more high spec now, electricity pitches didn't cope with accessories and could only plug one item in at time, which made cooking for the kids difficult as I had to make things in stages which meant some food was cold. Beach was lovely, camping community and it was lovely meet some amazing Norfolk friends. Site have already raised prices for next year. Unfortunately, we won't be returning.

Site's response

Thank you for your feedback. We take all feedback seriously and I will be looking into the issues raised so we can improve for 2024. We do hope to see you again back at Waxham.

Great site

Great site. From start to finish, brilliant all in. Staff really helpful and facilities all nice and clean. Family friendly and this shows from the minute you arrive. Beach and sand dunes are amazing and the seals are a must to see. Definitely be booking and staying again.

Site's response

Thank you for the amazing review, Jonny. We look forward to welcoming you and your family back to Waxham very soon.

Fab first camping trip stay

First time camping for us this year, choose this location as closer to home for us first timers. Pitch could of been a little bigger for our size tent but we made do with what room we had. Beach was lovely, kids loved the play park and plenty of food options at night. Was also lovely to hear others play music and enjoying themselves and also hearing the children playing on bikes, with balls laughing, and making memories.

Site's response

Thank you for your review, Clare, we do have other options of pitch sizes available. All of our standard electric and non electric are 9x9 metres and our premium pitches are 10x10 metres. We look forward to welcoming you all back to Waxham again soon.

A great campsite next to an amazing beach

Waxham Sands is right next to a beautiful huge sandy beach. The sea is clean and you will definitely have seals pop up next to you when you swim. The check-in was friendly and efficient and the showers are very acceptable. Pop up catering every night and a fire pit to toast your marshmallows on. Dog friendly and family orientated, the staff were super helpful when we lost a phone and found it and returned it at ten pm. Plenty of field space to fly a kite. Generally quiet, our stay was slight marred by a large group of adults who were noisy till 3am - the site might reconsider booking adjacent pitches to large groups. Otherwise totally great and we would highly recommend.

Site's response

Thank you for your wonderful review, Crawford. We're glad you had such a lovely time. Hope you come back to see us again very soon.

Good place to stay

The site was really good, but I feel it could do with more things for the kids to do. My 12-year-old was bored with just the park to play in so maybe things like mini crazy golf or other fun things to do. There is so much room that more things could be added. The toilets and showers were okay, but not always kept clean. Staff were amazing and friendly. Food vendors were great.

Site's response

Thank you for your lovely review, Sarah. We are constantly looking into what to add for the younger ones. I am so sorry you found issues with the toilets/showers. Our cleaning team work extremely hard to keep up with demand, so I do apologise you were not quite satisfied this time. We are looking into a better timetable to ensure the checks are more regular. We hope to see you back at Waxham again soon.

Great for families

Great for a family stay with beautiful beaches- but noisy if you're looking for a peaceful stay, which we did know beforehand, but we were meeting up with friends. Very helpful and friendly staff with good, pop-up facilities. Highly recommend.

Site's response

Apologies for your noise issues Mandy, it can get quite loud and busy in the school holidays. Hope you come join us again out of peak season for your relaxing stay.

Fantastic site!

Absolutely fantastic site, staff all lovely and helpful. Staff regularly found around the site, facilities a little dated is the only room for improvement!

Site's response

Thank you for the great review, Hannah. We are looking into what changes we might be making in the winter, so fingers crossed :) Hope to see you back at Waxham again soon.

Not impressed

Positives are location and large size pitch. Minuses are for size of campsite. Not enough shower blocks, whose opening hours need to be extended. Toilet and shower blocks were dirty and not cleaned enough during the day's use. No hair drying facility and no phone charging points. Shop was great but daughter in law took back 2 out of date items - pot noodle and mouldy bread. I feel for the price paid, the standard was not quite up to scratch and that's comparing to other sites I have used over the years.

Lovely beach but won't be returning

Just back from a week's stay at Waxham Sands, and whilst not a terrible site, I certainly would not return or recommend as some major changes are needed. And here's why. Firstly I'll start with saying the positives. The beach is stunning, lovely clean and 5-10 minutes walk up a steep sand dune. Reasonably well spaced out pitches. The coffee van every morning was great and fairly priced too. One of the children's parks is great, and lots of field space to play ball games. We also thought the borrow a bucket & spade box the site had was a brilliant idea and think all sites should implement this as nothing worse than buying a plastic bucket & spade and taking them home to never be used again! But here come the negatives. The main problem was the facilities are poor! Outdated (supposedly upgraded this year?), an open drain runs through all the showers that smelled, it had people's empty bottles (admittedly that's a problem by messy, lazy guests) and clumps of hair. The ceiling of the showers and all the grout around the tiles in the showers seemed mouldy. Cleaners were on site only twice a day, which clearly wasn't enough, and both toilets and showers were filthy throughout most of the day. There are only 8 showers with changing areas, so in the evening, we experienced queues. This wouldn't be a problem if it wasn't for the fact the showers are closed at 9pm. The toilets were far too small and narrow, especially as this is a family site. We had a toddler with us and it was a tight squeeze to get us and them into a cubicle. The 'laundrette' was one very over priced washing machine and one dryer for the whole site. The site shop was far too over priced and badly stocked - very few fresh items. 1 litre UHT milk £2.50, pack of ham £7. Given that the nearest supermarket was 20/25 minutes away, you had to rely on the site shop for the fresh items that you ended up paying far too much for. Also, don't recommend taking kids in there as it'll cost you a fortune if they fancy a treat! It's sad really, as it has potential but unfortunately, I feel that some major changes are needed.

3 night stay

We stayed at this park last year. The pitch we had was a brilliant location for the beach. This time, loved the fish and chip van on-site. It saved us from looking for dinner on arrival! The toilets were spotless, I didn't use the showers but my partner said they were lovely. Shop is well stocked up and pitches were plenty big enough! Just wished we could have used our fire pit!

Site's response

Thank you for your review, Kerry. We are so glad you enjoyed your stay. Unfortunately, we do not allow fire pits on the pitching field for fire safety reasons but we do have a warden-controlled communal fire pit near our Safari tent and Warren food area. We hope to see you again soon back at Waxham.

Fantastic site with beautiful beach

Very well maintained site with ample shower, toilet and washing up facilities. A lovely woodland walk, kids playgrounds and an amazing beach. Different food vendors on some evenings and a well stocked site shop which is most welcome, as the site is very remote. Great place to stay if you want an escape, but if you want to visit the seaside resorts and local attractions then it is a drive. We stopped off for lunch in Poppylands which is about 2 miles away - a lovely little spot and very unique experience.

Site's response

Thank you for your lovely review Fiona, we look forward to welcoming you back to Waxham again very soon.

A lovely beachside setting

Site was large, but quiet considering the amount of pitches & people there! Walk over the dunes to observe the seal colony was magical 🤗 Nature at its best. Took a walk to the local pub (about 1.5 miles away). However, the site had takeaway food caravans, coffee van & ice-cream van on the weekend whilst we were there. Lovely touches such as a communal tent with board games & tables for groups/families to eat/drink/play, especially if the weather turned. Lovely clean facilities: toilet & washing up blocks dotted around the site, shower block for everybody at the guest services entrance. Would recommend.

Site's response

Thank you Gail for your wonderful review.

Relaxing stay

Good flat site with toilets, water nearby and electricity if required. Steep, but nearby access to the lovely beach. Sandy site so consider for tent pegs. Regular maintenance rounds. Nice toilet facilities. Pleasant location. Friendly staff. Lots of returning visitors. Would definitely stay again, thank you!

Site's response

Thank you Maria for your kind review, we are happy that you had a lovely stay. See you again soon.

Perfect family campsite

Fantastic site. It was our first camping trip with our two young daughters and we couldn’t be happier. Highlight was the beach 5 minutes away where you see so many seals swimming close to the shore! We will return!

Site's response

Thank you for such a wonderful review, James and family. We look forward to seeing you back at Waxham soon.

Wonderful

Staff were very friendly and helpful. Plenty of walks onsite for dogs including a lovely wild meadow not to mention the paths on sandhills. The beautiful beach is just beyond the sandhills. The sandhills and steps down to the beach could be troublesome for those with knee problems. The seals were wonderful to watch. The onsite shop is well stocked, prices are a little expensive but that's usually the case. Staff were always busy keeping the lawned areas trim and cleaning toilets and showering areas. The showers were always free when I wanted to use them. I found the signal strength fluctuated a lot but took the opportunity to read a book or sit in my awning where I could usually get a signal. Be warned the bugs bite. Take plenty of insect repellent, some hydrocortisone cream and or bite relief cream. If not, the on site shop sells it. Already planning my next visit.

Site's response

Thank you Anne, for your lovely review. Sorry about your bug bites :( we do get a lot of them given our location. We look forward to seeing you again very soon, bug spray at the ready.

Excellent

First time here and it was brilliant! If there were any issues the staff were easygoing and not rude/telling off, which for me was a huge plus! They have everything, I couldn't have been more impressed. It's not a party campsite so it's quiet after 11pm … will be back this summer :) Thank you!

Site's response

Thank you for the lovely review, Daisy. We look forward to your return to Waxham.

Two days away

A great two days away, a great site.

Site's response

Thank you Darren, I am so glad you had a lovely stay, see you again very soon.