Trevayne Farm

Booking Rules

• We require a £40 deposit, if less than we will take the full amount to secure your booking.

• Deposits/balances are non refundable within 14 days of arrival date, therefore should you need to arrive later or leave earlier you are still required to pay for the full amount of nights you orignially booked.

• You will be subject to an admininstration fee if you cancel your holiday, this will be debducted before refund.

• We cannot be held responsible for inclement weather, we do not give refunds if the weather is not to your liking.

• We sometimes defer deposits to another booking in the same year depending on the reason. Contact management.

• For Monkstone Electric bookings we require the full amount 2 weeks before, a reminder will be sent. If failed to pay 2 weeks in advance your booking will be cancelled.

Pitch Rules

• Tenby field is for tents & campervans non electric, strictly no motorhomes.

• Monkstone field is for caravans, motorhomes/campervans only, strictly no tents/gazebos etc. You will be asked to take these down if you put them up.

• When pitching in Monkstone field, your awning is to be on the left hand side of your pitch when facing the sea.

• Monkstone Electric bookings are Saturday - Saturday in High Season.

• Arrival time is strictly from 12 noon and depatures by 11am. In High season this is a strict rule & additional charges wil be made if you vacate late.

• On arrival you will be given a pitch number if staying in Monkstone Field. We do our best to work pitches to suit your unit & preference, however we cannot always accommodate your preferred pitches & pitch numbers are non negotiable. Tenby field is open plan, no pitch number will be assigned however a 4 metre minimum space is required between pitches

• Please ensure you know the wattage of your caravan electricity supply & comptability to our supply. If you exceed 10 amps the electricity will disconnect.

General Park Rules

• Please drive 5mph at all times on the park.

• Please go the correct way around Croft fields one way system.

• Keep noise levels to a minimum between 10:00pm - 8:00 am.

• Refrain from poor language or behaviour whilst at Trevayne.

• Be responsible pet owners, keep your dog on a lead at all times & clean up after your dog.

• Be responsible for your children, do not let them play in the toilet blocks. Farms are also dangerous places especially for children, please keep a close eye on them.

• Please be considerate and respectful to your neighbours at all times, they are on holiday too.

Disclaimer

• We only accept families, & couples. Please note we do not accept groups of more than 2 adults. Should we have reason to believe you have mis-led us with your booking, we reserve the right to refuse your booking on arrival.

• Trevayne Farm cannot accept any responsibility for any personal injury, loss or damage to property however caused.

If you have any issues that are affecting your stay here at the farm, please come to the Office & speak to a team member during the time of your stay.

Trevayne reserves the right to take action with anyone who's behaviour we believe to be unacceptable, you may be removed from the park & with no refund given.