Oakwood Farm Touring Park Reviews
Find out more about Oakwood Farm Touring Park
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Oakwood Farm Touring Park is a spacious camping and touring site located just ten minutes from Chester, on the edge of the Wirral. You'll find fully-serviced hardstanding pitches for tourers and motorhomes, and there's also a handful of grass pitches for campers. Located just off the main road, it's convenient to explore the Cheshire Oaks, the Wirral, and a gateway to North Wales. Easy reach to Liverpool and Manchester too.
4.22 /5
38 reviews
74%
would recommend
First time campers
Recommends site
Nick C
0
0
Easy to find campsite and the campsite owner was very helpful. Clean facilities on a nice peaceful site, with a nice place to walk your dog at the back of the campsite. Café onsite and the petrol station on the roundabout are helpful. Would definitely use again!
Site's response
Thank you for your review, we are pleased you enjoyed your stay. Oakwood Farm
Last minute, local Easter break
Lucy G
0
0
We stayed here purely because campsites in the Lake District were flooded and the children were so excited about camping, we felt we had to go somewhere, so this was very much a last minute booking. We weren't bothered about the traffic noise as it is what it is and we know the local area as we are only 30 mins away. Being 30 seconds away from the cycle path is also great for exploring. What I am unsure about is that the campsite says the toilet block has recently been refurbished? I really don't see how as it was very dirty all of the time and certainly not somewhere I would shower or have my children shower. For example, the flush buttons on both toilets were missing, there was a crack in the shower tray which looked like it had never been cleaned and the area was generally mucky. I know camping is camping, but it can certainly be improved upon. Even the patio outside the shower block was uneven with the paving being wobbly.
Site's response
We are sorry you did not find our facilities to your liking, Lucy. Our shower/toilet block are thoroughly cleaned by our in house team every day and monitored throughout the day and we do ask all guests in our arrival information to leave the facilities clean and tidy ready for the next guest to use, we also welcome guests to let us know straight away if there are any problems so we can rectify in a timely manner. We do realise wear and tear is starting to show and unfortunately our plans to rebuild a bigger shower/toilet block during the winter season have had to be put on hold due to unforeseen circumstances. Because of this, on the Wednesday and Thursday before your arrival, a new coat of paint was applied to all the walls, the doors were all varnished and the floors jet washed and cleaned with an industrial strength cleaner and coating. We are hoping to start the new facilities as soon as we get the go ahead without causing too much disruption to guests. We would like to reassure you that guest satisfaction is always our top aim, happy guests makes a happy Oakwood Farm.
Bad
Lilimai C
0
0
Was not at all what I was expecting. Nothing really to do there, other than sit in your tent. I felt that the service from the staff was bad too.
Site's response
We are sorry you did not enjoy your stay Lilimai, it is certainly not what we want. We do realise that different guests expectations vary from one to another but we are a very small quiet site, which is reflected in our write up and facilities. However, we are only 10 minutes away from the major attractions in the area, historic Chester, Chester Zoo, Cheshire Oaks Designer outlook village with the North Wales coastline and The Wirral Peninsula only 30 minutes away. We are not quite sure as to which service from our team you found bad, we pride ourselves in being a friendly team and we are always happy to help wherever possible and always enjoy interactions with our guests. Our office is open 7 days a week and when not manned, there are contact numbers on the office window and in the arrival email, which is sent to every guest automatically on the morning of arrival just in case you arrive after the office has closed. This includes your pitch number and other site information to help you settle in and relax. If we fell short on any customer service this time we wholeheartedly apologise and are sorry we did not have the chance to put it right.
Lovely little site
Recommends site
Derek C
0
0
Plenty of good correspondence from the owners after booking and leading up to the visit. Very good welcome on site and no trouble accessing the pitch. Sliding access gate with key code is a very good security feature. Pitch was a good size, level, well-marked and perfectly adequate for our large twin axle and vehicle. Electric and fresh-water hook-up was ideal - but would have been better if it also had a waste drain too. Soakaways in the hedge were instructed to be used but a small drain to these soakaways would be better. The site is perfect for the M56 and access into Chester - but that does come with a certain amount of road noise continually through the night. We were unfortunate in that emergency vehicle sirens passed right behind us later into the evening. Nothing the owners can do about that. Minor criticism in the toilet blocks - the gents lighting could be improved. Never used the one shower in the gents as used on-board facilities thanks to the water hook-up.
Site's response
We are glad you enjoyed your stay with us, Derek and thank you for leaving a review. We currently have a plan of works to build a new updated with more facilities toilet/shower block over the winter period. Oakwood Farm Team.
Oakwood
Recommends site
Mike C
0
0
Only fault found was the lighting in the gents' toilets and road noise.
Site's response
Thanks for your review, Mike. We do have plans to build a new toilet/shower block with more updated facilities. These works will hopefully be taking place over the winter months. Oakwood Farm Team.
Really enjoyed it
Recommends site
Phil C
0
0
Was everything that it said on the website, really enjoyed it.
Site's response
Thanks for your review Phil, we are really pleased you enjoyed your stay with us. Oakwood Farm Team.
Lovely enclosed little site
Recommends site
Olivia S
0
0
Lovely enclosed little site, perfect for if you have runaround kids like I do. Plenty of space. Toilets and showers are clean, though if you hate spiders please don't look up 😂 Overall a brilliant stay.
Site's response
We are glad you and the kids enjoyed your stay Olivia, we hope they were suitably tired out. We are currently looking to evict our eight legged friends, as it transpires they did not have a booking! :) Oakwood Farm Team.
Great location
Recommends site
Janine H
1
0
A fantastic location with helpful friendly staff. A small campsite which is well looked after. The toilet block could do with another shower, sink, a mirror, some hooks and shelves. We had to queue to wash and there’s nowhere to put your shower/makeup products. The tea room was lovely with tasty food. Overall a lovely campsite which I would use again.
Site's response
We are glad you enjoyed your stay with us, and thank you for your review Janine. Taking on board suggestions and comments about the shower block, we now have a plan of works to extend and improve to commence over the winter period.
Really nice stay here
Recommends site
Michael Q
0
0
Nice place, will come again.
Site's response
We are really glad you enjoyed your stay Michael, thank you for your review. We would love to see you again. Oakwood Farm Team.
Good location
Recommends site
Collette T
0
0
Good location, because of the proximity to the main road. Traffic could be heard but that didn't bother us. Toilets were clean. Had a lovely stay and would return. Small site, so no play area for children but there are parks a few minutes away in a car.
Site's response
We are pleased you enjoyed your stay and thank you for the review, Collette. Oakwood Farm Team.
Great little campsite
Recommends site
Chris P
0
0
Great campsite for visiting the local area and the staff were very friendly and helpful. Facilities were good. Only one shower each for male and female but it worked as it's only a small site. Site was clean, tidy and well maintained.
Site's response
This is exactly the experience we strive for our guests to enjoy, it literally puts a smile on our faces to read you had such a great time Chris. :) Oakwood Farm Team.
Amazing
Recommends site
Eve S
0
0
The site was lovely and facilities on the site excellent. Staff were very helpful and lovely
Site's response
What a lovely review ,thank you Eve :) Oakwood Farm Team.
Wonderful
Recommends site
Norman W
0
0
Great site, well run and professional, very popular lovely owners.
Site's response
Hi Norman, we are glad you enjoyed us, thank you for your booking and we hope to see you again. Kind Regards, Oakwood Farm Team.