Pinecones Caravan and Camping Reviews

Good location

Nice showers, piping hot radiator and under floor heating, as well as radio music too! Very friendly staff. However, road noise and on site construction meant it felt under development and less restful than it could have been. Understandably, they've planned this for winter months though. Random illuminated fountains here and there were a bit odd! Slow food service in the bar. But overall, a fine stay.

Site's response

Thank you for your review,

Weekend break

Great location for walking to Sandringham estate. Map provided was very helpful, there was a lovely little bar onsite, and it was dog friendly. The food was good for when we arrived late to the site. Met the owners and who were very friendly. The dog washing facilities are useful. The bathroom facilities were very warm, clean and there was music playing. We will be returning.

Great place

A great park, very clean, a nice bar and good food on site. Clean showers and toilets, great for exploring Norfolk. Will be back, many thanks.

Little Autumn Break

Perfect location easy access friendly helpful staff great break would definitely return next year.🤗

Site's response

Thank you for the amazing review, we are so thrilled that you enjoyed your stay with us and very much look forward to welcoming you back in the near future. Thanks Pinecones Team

Family owned site

Easy site to get to, and there was plenty of room to park a large caravan on the flat pitches. It was nice to have individual washrooms with toilet shower and sink. The only criticism is the sink is lower for the disabled, but it was a back ache for my 6ft height. Good wi-fi and phone signal (very hard to get around the Norfolk coast).Very friendly and helpful staff. We will be back.

First adventure

A lovely site with very nice staff who couldn't do enough for you to make your stay go smoothly. I would come back again.

Site's response

Thank you for your review.

Fabulous facilities

Just off the main road is this lovely site, with the best facilities I've experienced. A very friendly reception. Superb private shower rooms. Fully serviced weather pitches, with decent space between the pitches. Thank you.

Site's response

Thank you for your review.

Lovely and friendly site

Lovely site, great bar facility and we’ll certainly be back to stay again in the summer! Dog walk excellent too, so close and safe.

Site's response

Thank you for your review.

Our first Campervan 2 night stay

Fantastic camp site. Clean, tidy, quite and very friendly staff. Really nice little pub/bar on site with a well stocked shop. We will definitely will visit again and bring our fellow camper buddies along for a longer stay. 10/10 guys! ⭐⭐⭐⭐⭐

Site's response

Thank you for your review, we are very pleased you enjoyed your stay and look forward to seeing you again soon. Martin.

Great stay

A great stay and location for Sandringham and the beach. There were nice walks from the site maps provided.

Site's response

Thank you for your review! We are thrilled to hear you had a positive experience at pinecones and it highlights the hard work the team put in behind the scenes! we look forward to welcoming you again, Thank you!

First caravan experience

It was our first trip with a caravan and I have to say, it was a pleasant one. The staff were very helpful and even offered to help with our first set up. The toilet/shower cubicles were very clean and warn, we didn't use the bar but it looked inviting. Nice walk to Sandringham (the site provided maps of local walks) and would definitely stay again.

Site's response

Thank you for your great review, we are thrilled that you enjoyed your first caravan trip on our site. We look forward to welcoming you back in the near future. Thanks, Pinecones Team.

Dersingham

Have stayed at this site many times and never been disappointed. Just a short stroll to a bus stop, where buses run frequently. Great facilities as usual.

Site's response

Thank you for your review, we are glad that you enjoyed visiting our site. We very much look forward to welcoming you back in the future. Thanks, Pinecones Team

Short stay

Pinecones is a nice site close to Sandringham and the local beaches. We had a great few days, the weather was lovely. Our welcome on arrival was excellent, with great explanations regarding facilities, local walks. The amenities are good, although there was a drain smell in a couple of the toilet/shower rooms. Also, at peak times when the site was busy, I felt that there isn't really enough of those facilities for the number of full pitches. We really liked the site but it is close to a road. We knew this when we booked, but not knowing the area, we didn't realise just how busy the road is. We also felt that the pitches are quite close together our pitch (41) backed on to another pitch with just a small (broken) fence between us. Also, the pitches either side felt quite close compared to some sites we have visited. The picnic bench is a nice touch and came in handy. I can't comment on the bar or the takeaway as we didn't use them, although the bar and seating area looked very nice.

Site's response

Thank you for your review, we are pleased that you liked our site. We hope you will visit us again in the future. Many thanks, Pinecones Team

Great site

Really good site, level large pitches, very good facilities. Staff very friendly and welcoming. Good location especially for visit to Sandringham Estate.

Site's response

Thank you for the great review, we are thrilled that you enjoyed your stay with us and we very much hope that you will visit us again in the future. Thanks - Pinecones Team.

Pinecones pods

On the positive, it's cheap and cheerful, and close to lots of lovely beaches and places to visit. Nice to have individual showers. Could hear owls at night which was magical.. On the negative, site area near pods felt a bit tired and cramped. One picnic table between 3 pods isn't practical when they each have families staying in them. The fridge area had a strong odour of soured milk even after requesting a second clean by the staff. Good if you're on a budget and not planning on spending time at base beyond sleeping.

Site's response

Thank you for your review. we do hope that you enjoyed your stay with us, regarding the comments you have added, the following will be happening which will hopefully resolve the problems that you have pointed out to us. We do appreciate any comments that are given to us. We have ordered another picnic bench to go outside the pods and when the pods are empty and the fridges are not in use we will be putting some new lino down, Thanks Pinecones Team

Lovely stay

Just returned from a 4 night break. Reception very welcoming on arrival and lots of information shared and leaflets regarding the local areas, places on interest and dog walks. Facilities were clean and tidy and it was great to have access to a personal bathroom rather than shared facilities. The only downside was standing in water at times as the showers flooded the toilet and basin areas due to the wet room style. Just meant sometimes you left a free cubicle empty hoping a drier one would become vacant next. Issue with tree sap falling onto my van and attracting wasps but quickly resolved by changing pitches. Help with moving awning was great as tricky traveling solo with a dog at times. There is some road noise which you do get used to. It's the balance between being central location and quick access to local area. Hope to return in the future.

Site's response

Thank you for your review, we are pleased you had a lovely stay with us. We look forward to welcoming you back in the future.

Not disabled friendly but dog friendly!

Great campsite overall with very good shower/toilet facilities. A lovely little bar and very dog friendly, with an enclosed off lead area with a public footpath for dog walks. However, not disabled friendly! 🙁 The pathway/road on site is not suitable for a travel mobility scooter and is very uneven under foot, so I was very restricted moving around the site using crutches. Also, trying to cross the A149, Dersingham Bypass, to the public footpath which leads to Dersingham, where the pubs and other amenities are situated, was like playing a game of "chicken" especially when your mobility is limited. A very fast and busy road! As the bins were located at opposite end of the site to where my motorhome was pitched, it made it difficult for me to walk such a distance on crutches carrying waste bags. Maybe other waste bins could be placed around the site. Having said all that, we enjoyed our stay but wouldn't go back due to the mobility issues.

Showers weren't good

Campsite was nice but the showers were awful. They looked nice, but the water wouldn't stay a constant temperature. It went from freezing cold to boiling to cold again. Made it nearly impossible to get a proper shower. This was every time I went for a shower over a 3 day period.

Site's response

Thank you for your review. We are always very happy to have problems reported to the reception so we can resolve any issues immediately. However, having found out about the problem via the review left, I can confirm that we have checked the showers and found a defective valve that has been replaced and the problem is solved.

Good but not amazing!

A pretty decent campsite all round but didn't have that family personal feel. We have been to campsites where the owners come round and chat, this felt a little more about money than experience. More like a caravan resort so depends what you're looking for! I chatted to some people in caravans who had rebooked and loved it. Camping field very very crammed with tents, so space was very limited. Grass was all dry, very sandy with a lot of stones and pot holes so not ideal for tents. No ball games allowed around tents (not that there was space!) so not amazing for little ones who like to bike around/fly kites etc. No fires allowed. Toilets clean and everyone friendly just lacked the feel of a family run campsite. Pretty noisy at night with tents being so close to each other. Not a bad stay but personally wouldn't return.

Site's response

Your review is clearly out of line with the vast majority of others experience.

Our stay

Brilliant site, clean facilities, great staff. Can't say enough. 5 stars.

Site's response

Thank you for the amazing 5 stars, we are thrilled that you enjoyed your stay with us. We very much look forward to welcoming you back in the future. Thanks, Pinecones Team.

Lovely site

A lovely site with good sized pitches. The staff were all friendly, and the on-site bar was a great place to spend an evening. Even though we were parked very close to the play area, once it was dusk all children left, and the whole site was nice and quiet. Shower rooms were always clean, and the piped music was a bonus! Very dog friendly. Would certainly visit again. Thank you for a lovely break 😀

Site's response

Thank you for your great review, we are thrilled that you enjoyed your stay with us. Bens bar was our project last winter, which opened in Easter 24 and has proved very popular amongst our visitors. We very much look forward to welcoming you back in the future.

Great first camping trip

Great site and friendly staff. Toilets were clean and washing up area was large and clean. Climbing frame and bar were lovely additions. Our only criticisms would be the road noise being loud (expected from the location) and the food at Norfolk Nibbles wasn't great.

Site's response

Thank you for your review, we are thrilled that you enjoyed your stay with us. Thanks Pinecones Team

Good all round place

Really enjoyed the stay on a part gravel, part grass fully serviced pitch which was quite level and a real sun trap. Lovely people and very welcoming upon arrival. A nice small bar and outdoor area to relax. Only gripe to be had is some road noise from the traffic.

Site's response

Thank you for your review, we are pleased you enjoyed your stay.

Nice stay

Nice and clean, nice stylish toilets. Shower was one where you had to keep pressing the button to restart. I get the need to save water but the timer on this was 3 seconds (I timed it) which is ridiculous. Nice bar, well lit areas. Having cars parked in front of pitches instead of at the side made it tricky when you came to leave. Constant road noise was awful but actual site noise was minimal. Some owners left their dogs in their caravan unattended with all windows closed on hottest day of year whilst they went to the pub. Dogs were clearly distressed, barking and crying. Security guy was great but wasn't able to contact the owners as the office was shut and he didn't have access to the contact details. Perhaps this can be addressed in future so security have access to owners contact details in case of emergency?

Site's response

It is very unfortunate that we did have one guest that was irresponsible, they left their dog in the caravan on a very hot day. We tried to make contact with the owner via their mobile number from 8.30 pm until 11 pm with no reply on the number. The guest returned from the pub (that is dog friendly) at 11pm, our site warden advised the guest that we were less than happy. We had tried to get the police to attend during this time and they advised they were not set up to deal with this. Whilst I accept your review I do feel we did everything in our power to try to assist the dog. Martin.

Shame about uncontrolled dogs

Good site staff very helpful. However, our holiday was spoilt by inconsiderate dog owners not keeping control of their animals, making a nuisance of themselves and others not following site rules. It is a shame.

Site's response

Thank you for your review, had you made us aware of what was happening we would have gone and spoken with the people who were at fault. We do hope that this will not deter you from visiting us again. Thanks, Sharon.