Wigwam Holidays Shellstone Reviews

Experience

The pod was very clean. All eating equipment was supplied. Very nice, helpful owners. Only one problem, the bed was too hard for me but my friend's was okay but a bit narrow.

A great place to unwind!

We thoroughly enjoyed our two night stay here! The wigwam was immaculate and the extras included in the optional add-ons were well worth it. The site is really lovely, with lots of mature trees; plenty of birdsong; bird and bat watching opportunities; as well as being suitably cosy by the camp fires when looking at the night sky. The hosts are hard-working, friendly and welcoming. We would highly recommend this place and we will return.

Site's response

Thank you so much for taking the time to leave us a lovely review. We are so happy to hear that you thoroughly enjoyed your 2 night stay. We think our site is lovely, but it's very nice to hear that our guests think so too. Yes it is hard work, but when we receive feedback like this it makes it all worthwhile. We look forward to welcoming you back soon.

An unforgettable experience from start to finish.

The atmosphere was serene and welcoming, nestled amidst nature yet offering all the comforts one could desire. The pod cabin itself was a marvel of modern design, compact yet surprisingly spacious inside. The interior was tastefully decorated with a minimalist touch, which perfectly complemented the surrounding natural beauty. The bed was incredibly comfortable, providing a restful night's sleep after a day of exploring. One of the highlights was definitely the outdoor space. Each pod had its own private deck where we could relax and enjoy the fresh air, surrounded by lush greenery. It was the perfect spot for morning coffee or stargazing at night. The staff at Shellstone were also fantastic. Friendly and accommodating, they went out of their way to ensure our stay was perfect. They provided great recommendations for local activities, enhancing our overall experience. Overall, our stay at Shellstone in the pod cabin exceeded all expectations. It was a refreshing escape from the hustle and bustle of everyday life, offering tranquillity, comfort, and a deep connection with nature. I would highly recommend it to anyone looking for a unique and memorable getaway.

Site's response

Thank you so much for your fantastic review. It was lovely to meet you and your family. We are very pleased to hear that you had such a wonderful stay. We are thrilled that everything met your expectations. We look forward to welcoming you back in the future for another great experience! Team Shellstone.

Great place to stay

We had a great stay in a beautiful pod at a lovely location. Perfectly located with access to all areas we wanted to visit. William was very helpful when we arrived and very informative about getting to different areas. In our pod we had a factfile with local information along with the easy to use app helped us during our stay. Will definitely be visiting again!

Site's response

Thank you for taking the time to leave us a review. We are pleased to hear that you had a great stay in a beautiful pod at a lovely location. We are glad you found William to be very helpful and informative upon your arrival. We would love to welcome you back again soon. Thank you for leaving the pod so neat & tidy. We really appreciate it!

Fab time!

We had a fantastic time at Shellstone, hosts were lovely and location was brilliant. Cabins were perfectly equipped, spotlessly clean and spacious even on a wet day! We are already planning our next visit as we enjoyed our stay so much. Thank you all so much, The Price Family.

Site's response

Thank you so much for leaving us a lovely review. It was lovely to meet you all. We are so pleased to hear that you all enjoyed your stay so much that you are planning to return. We couldn't ask for a better recommendation than guests who wish to return. We would love to welcome you all back again. Thank you for leaving the accommodation so clean and tidy - we really do appreciate it!

Great Stay

The location is great. The site was a 10 min drive to Heatherton and Manor Wildlife Park. It was also 5 mins to Manorbier beach. The cabin was spotless and had great amenities. The site is well kept and owners are really friendly. I would definitely recommend!

Site's response

Thank you for taking the time to leave a review. It was lovely to meet you all. We are pleased to hear that you had a great stay. It was good that you were able to enjoy the local beach and attractions - you certainly had good weather! We are always pleased to hear that guests notice how much effort we put in to get the Cabins clean & the site tidy. We hope to see you all again soon

Short break

Lovely accommodation and hosts were welcoming and helpful. My only complaint was the lack of any food outlets nearby as all 3 are now closed.

Site's response

Thank you very much for taking the time to leave a review, we really appreciate it. We are pleased you thought the accommodation was lovely and that we were welcoming and helpful. We are sorry that there were no food outlets open in the village during your stay. We hope you managed to find something in the nearby villages or Tenby/Pembroke. Thank you for leaving the cabin so clean & tidy. We hope to see you again!

Relaxing retreat space

A wonderful find, set back from the crowds of Tenby. Generous hosts and a peaceful setting, with everything you need for a comfortable weekend away. We look forward to staying again soon. Many thanks, Kyla and Kam xx

Site's response

Thank you very much for taking the time to leave us a review - we really appreciate it! We are very pleased to hear that you had a comfortable weekend away in a peaceful relaxing space. It was lovely to meet you both and we look forward to welcoming you both back again soon. Thank you for leaving the Cabin so clean and tidy!

Relaxing

Really lovely place, quiet and relaxing and owners are very friendly.

Site's response

Thank you very much for taking the time to leave us a review, we really appreciate it. We are pleased to hear that you think we have a lovely place that is quiet and relaxing, and that you found us to be very friendly. It was lovely to welcome you. We hope to welcome you back again soon. Thank you for leaving the cabin so clean and tidy.

A breath of fresh air

I didn't notice the lack of TV when I booked, but the Wi-Fi is excellent, so I caught up on Netflix, and seeing no bad news was so refreshing. The pod had everything for a comfortable stay, and the site is so relaxing and tidy. The hosts are genuine and warm and made me feel very welcome. The area has lots to offer, close to hand. I went to Manobier, a very nice village with castle and beach, Llandovery, a pleasant town with castle, and Bosherton Lily Ponds, a beautiful walk which leads to the sea. I recommend a stay on this well kept site.

Site's response

Thank you very much for taking the time to leave us a review, we really appreciate it! We are pleased to hear that the Wi-Fi is excellent and you were able to catch up on Netflix. It is nice to hear that you had everything for a comfortable stay. We love to hear that our guests were able to relax and notice how hard we work to keep the site tidy. We are so happy to hear that you felt very welcome, we feel we have done our job properly if people feel valued. Manorbier is a lovely village and very popular with many of our guests. We are pleased that you visited Bosherston Lily Ponds, it is one of our favourite places. We do hope you will visit us again, it will be lovely to welcome you back.

Very enjoyable stay

Great hosts, very friendly.

Site's response

Thank you very much for taking the time to leave a review. We are pleased to hear that you had an enjoyable stay. It was lovely to meet you both and we hope to see you again.

Pro's and Caveats

My wife was very impressed by the cleanliness of the facility. Therefore, this has earned the 4-star rating. However, as far as I'm concerned, there are caveats which would not give that score. Personally, I would have scored the site at 2 or 3 stars, as set out below... The good things about this site was that it is very clean and hygienic which is nice and very much appreciated. Thank you. Quiet location. Secure cabin doors/windows. Electricity included in booking price. Hot shower (immersion heater-driven). Good free WIFI provision. Plenty of USB & electrical sockets . Kitchen utensils provided. 800W microwave. Small kitchen sink with hot water. Small fridge and freezer. A helpful site manager. Central location to Tenby, Pembroke and beaches. There were some Caveats. Very tight car parking area for larger vehicles. The car park is shared between the site owners dual business operations - a garden machinery sales and service business and the cabin hire business. This may mean the car park becoming clogged at times, especially the entry to it. Narrow country lane approach to the cabin site and a hazardous main road junction & site entry/exit for any vehicle type Your car must be permanently left and parked up to 100 to 200 metres from your cabin during your stay at the site. You will be given a wheel barrow by the site manager to bowl your belongings to and from your cabin. This is not a joke! Claustrophobic experience for some people, e.g. the cabin has lack of windows which may afford a tunnel-like entrapment sensation for some people. The cabin is like a sauna on hot nights. If your health is compromised by heat, be prepared. We were given a disabled person's cabin instead of the cabin we booked so be prepared e.g. I had to kneel down on the bathroom floor so I could brush my teeth at the bathroom sink! Lack of privacy in some cabins. Our cabin was aligned/orientated such that the entry door to our living area was on full view to all and sundry who arrived in the car park. Stark cabin lighting. Bring a lamp or two of your own to plug in, in case of need to read without disturbing your partner at night. Fire pit smoke inhalation hazard for asthmatics or those who have compromised respiratory conditions, e.g. COPD etc; Smoke from lighted neighbours fire pits may find its way through your open cabin windows. Be prepared, especially on hot nights Even if used carefully, the cabin kitchen area toaster will set off the cabin fire alarm - be prepared for this. Arrival (16pm) and departure (10am) times are unreasonable. The reason for these constraints seems due to the lack of staff available to prepare cabins between bookings. Even so, this is not the fault of customers. 15pm and Noon arrival and departure times would be more conducive. Overall, for what the site affords, I think £430 for 3 nights is too expensive and not value for money, especially when you end up with a cabin you did not book originally. The car parking being problematic and other cabin neighbours lighted and smoking firepits may make some peoples' stay uncomfortable on hot nights. I will revert back to hotel rooms and/or campsites or different cabin sites for a more reliable experience next time. I would not recommend this cabin park nor would I discourage booking it. I can only suggest future customers being more prepared from the pointers I set out above on their first visit to the site.

Site's response

Thank you very much for taking the time to leave us a review. First the positives! We are very pleased to hear that your wife was impressed by the cleanliness, and that you thought it was clean & hygienic which was nice and appreciated. We are also pleased to hear that we have a helpful site manager. It is great that you think we have a central location to Tenby & Pembroke beaches. Regarding your caveats! Yes! the car park area may become busy at times, but this is uncommon. The narrow country lane approach from The Ridgeway is not something we have any control over. The hazardous main road junction, (We assume this is the one 200 yards away) is not the only exit. You can drive through the small housing estate and access the main road with good visibility in both directions. Your car must be parked in the car park for the safety of all our guests - especially children! The cabin you stayed in was about 20 yards from your car. You are offered a wheel barrow to transport your luggage, if you don't wish to carry it. Many of our guests appreciate them and see it as part of the fun! Claustrophobic - lack of windows? The cabin you were in has 4 windows in the main area and a glass panelled door. There is also a frosted glass Velux window in the en-suite wet room. You commented that the cabin is like a sauna on a hot night. If you leave all the windows, blinds and curtains closed while you are out in the daytime, the cabin doesn't get too hot at night. Not in the cabin you booked? If you check your booking confirmation (which you receive by email after you have made your online booking) You will see that you did in fact book the Ensuite Deluxe Accessible Wigwam Pod. (Pet-Free) So you were in the Cabin you booked! Having to kneel down to clean your teeth? We accept the washbasin is slightly lower to accommodate wheelchair users. However! You can lean over the washbasin, you do not need to kneel on the floor! Smoke from firepits finding it's way through the window? Perhaps you could open the windows on the opposite side of the cabin to the fire? Toaster setting off smoke alarm - This is a wired-in smoke alarm for the safety of all our guests. If we allow guests to vacate at noon and check in at 3pm - 3 hours is insufficient time to clean 6 cabins to a high standard. We could take on more staff to turn the cabins around quicker, but this would lead to an increase in the nightly rate! We wish you had made us aware of these "caveats" during your stay. We would have been able to address them at the time. We are sorry you didn't enjoy your glamping experience. If you do book different accommodation in the future, we advise you double check what you have booked so you are not disappointed! We wish you well! Team Shellstone,

Highly recommend

We stayed as a family for a short visit. We were greeted on arrival and given lots of helpful information. The pod was immaculate and had everything we could have needed as well as some lovely extra touches such as complimentary hot drink sachets and a pint of milk in the fridge. It was warm, comfortable and spacious enough for my 6ft 2in husband. The location is within a 5 min drive from Manorbier beach, which has a lovely hilltop view on the way there. We hired the BBQ, which was great value, and came with an easy light up bag of coal. We also purchased the colourful magic fire sachets for the fire pit, which the children loved. The couple that run this site are super friendly, helpful and welcoming. Very happy with our stay and would highly recommend.

Site's response

Thank you very much for leaving a lovely review. We are very pleased to hear that you found the pod immaculate and that you enjoyed the complimentary refreshments. We are always interested to hear that our guests have enjoyed the local scenery. The fire pit and colourful sachets are very popular, it is nice to know that the children enjoyed them. We enjoyed meeting you all and hope you will return again soon. Thank you for recommending our site, we really do appreciate it.

Nice cosy pods

We stayed here for two nights. Nice pods with all the facilities you need. Nice owners. Quiet surroundings.

Site's response

Thank you very much for leaving us a lovely review. We are pleased to hear that you thought the pod was nice & cosy with all the facilities you need. We are glad you were able to enjoy the quiet surroundings. It was lovely to meet you all and if you are ever back in Pembrokeshire, we would love to see you all again.

Fantastic!

What a wonderful stay we had, beautifully kept surroundings. The pod was immaculate and just right for our family of 3. The fire pit at night sat listening to the birds, was so peaceful and the location was great for exploring the local beaches. Didn't want to leave!

Site's response

Thank you so much for leaving us a lovely review. We are so pleased to hear that you had a wonderful stay in "beautifully kept surroundings," in an "immaculate pod." It is nice to know that our guests appreciate all our hard work. We think listening to the birds is very calming and sitting round a firepit is a great way to relax. We are very fortunate to be in a great location for exploring the local beaches. We love to hear that our guests didn't want to leave, it makes us hopeful that you might wish to return again soon! It was lovely to meet you all and we would love to welcome you back again!

Amazing!!!!

Had the best few days!! Julie & Will were superb, we didn't want to leave! Will definitely see you again soon, thank you for everything.

Site's response

Thank you so much for taking the time to leave us a lovely review. It's always nice to hear that our guests didn't want to leave. We look forward to welcoming you back again soon.

Great place to relax on budget.

Quiet and green place. Great to relax and unwind.

Site's response

Thank you very much for leaving a review. We are pleased to hear that you found our place quiet and relaxing. We hope to see you all again soon.

Ideal location for getting between Tenby and Pembroke

Lovely little pod that was a perfect location for getting between Tenby and Pembroke. Great facilities, but there was a little issue with the water temperature of the shower, which seemed to be fluctuating a lot. Really quiet, and good walks. Great Wi-Fi and internet connection. Will be coming back again.

Site's response

Thank you very much for taking the time to leave us a review. We are very pleased to hear that you thought it was a lovely little pod in a perfect location, with great facilities. We are always thrilled when our guests have good walks and enjoy the beautiful Pembrokeshire scenery. We are so sorry to hear that you had an issue with the water temperature in the shower though. We could have looked into this for you if we had known during your stay. We hope that it didn't spoil your overall enjoyment. We look forward to welcoming you back again soon.

Thank you

We spent a week at wigwam and loved everything about it. Clean, quiet and well placed to explore the area. It is a great place to relax and recharge. We will definitely be back.

Site's response

Thank you very much for taking the time to leave us a lovely review. We are pleased to hear that you found the Cabin clean and the site quiet and well placed to explore the area. We are delighted that you think it is a great place to relax and recharge and that you wish to return. We look forward to seeing you again soon.

Excellent stay

Highly recommend Wigwam Holidays Shellstone for a little get away. Very friendly owners, very clean pods and an outstanding service. Pods are well equipped with all essentials required. Spent most evenings by the fire pit just outside. Very relaxing spot only 10 minutes from Tenby town. We requested more firewood and logs, which were promptly delivered to our cabin within 5 mins of the phone call. Very warm welcome and great owners. Would highly recommend staying here!

Site's response

Thank you so much for leaving a lovely review. We are very pleased to hear that you highly recommend our site, and you found the Cabins very clean. We are always happy to see our guests relaxing round the firepit and enjoying the great outdoors. We would love to welcome you back again any time. Hope to see you again soon.

Lovely place 10/10

Me and my partner have enjoyed our time and accomplished our goal, and I think everyone should go and give it a try because it is so peaceful and a good experience.

Site's response

Thank you Bethan for leaving us a lovely review. It was lovely to meet you and your partner. We are so pleased that you were both able to overcome your apprehension and enjoyed your stay with us. You should both be very proud of what you have achieved. We hope to welcome you both back again soon. Thank you also for leaving the cabin so clean and tidy.

Stay in Shellstone

Cleanliness exceptional, great facilities in the pod, friendly hosts and a lovely well maintained site. Would definitely stay again!

Site's response

Thank you very much for leaving a lovely review. We are so pleased you thought the cleanliness exceptional, and the facilities in the Cabin were great. It was lovely to meet you and we would love to welcome you back again any time.

Great stay

Great place to stay, customer service couldn't have been any better!! It was a nice relaxing get away.

Site's response

Thank you so much for leaving a lovely review. We are delighted that you think our site is a great place to stay, and the customer service couldn't have been any better. We are pleased that you enjoyed a nice relaxing get away. We hope you will both return again soon.

Beautiful site, super holiday

Peaceful site with beautiful surroundings. Accommodation was very clean and presented to a very high standard. Lovely village with great food in local pub. Super welcome from owners who could not do enough to help us and make us feel at home.

Site's response

Thank you so much for leaving us a lovely review. We think our site is peaceful with beautiful surroundings, but we love to know that guests think it is too! We are very pleased to hear that you found the accommodation very clean and presented to a very high standard. We hope you will all return again very soon.

Maximum fun!

It was a perfect place for those who love adventure. Me and my wife loved this place very much, we had a nice stay, a warm welcoming pod with a perfectly placed pond :). We booked 2 pods for 4 however we ended up using one pod for cooking and the other one to sleep. It's a perfect place for all. Hangouts nearby, beaches, castle and night thrills. A campfire & BBQ set all provided right away by them. Good customer service too.

Site's response

Thank you so much for leaving a lovely review. We are so pleased to hear that you loved our place and that you found the Cabin warm and welcoming. We also thank you for mentioning that you had good customer service. We would like to thank you too, for leaving the Cabin so clean and tidy. We hope you will return again soon. PS - Thank you for the surprise bottle of wine. It is much appreciated.