The Greenhouse Spa Retreat

Check-in is after 4pm and check out is by 11am. Please notify the site of your check-in time at least one day prior to arrival. It is possible you will not gain entry when you arrive if your time is not confirmed. Normal check in is from 4 pm until 9pm. Normal check out is by 11 am.

The site makes every effort to accommodate guest schedules while taking into account arrival/departure of existing guests and necessary cleaning times. If you do not vacate your room by 11am you will be charged 50% of one night.

The site is not suitable for children and infants This is an adult only site so over 18's only.

No parties or events onsite, sorry.

Guests shall maintain the rented premises in a clean and orderly condition. If they incur additional cleaning charges, they will add the amount to your rate.

Guests shall not make any unlawful, noisy or otherwise offensive use of the rented premises, nor commit or permit any nuisance to exist thereon, nor cause damage to the rented premises, nor create any substantial interference with the rights, comfort, safety, or enjoyment to the owner or other guests.

The owner may enter the room/unit during the day or early evening when there is a concern for the unit and at any time when there is an emergency.

The rate is based on the number of guests on your confirmation. Please contact the site for approval of extra guests and applicable charges.

Missing keys are a security issue. There is a £20 fine for any set of missing keys.

Consideration is given to guests with allergies. Smoking and pets are not permitted. Extra charges will be incurred if this policy is not honored. The charges are based on the fee for professional smoke cleaning services plus a fee for loss of business due to the inability to rent to guests who have allergies.

Please take care of the rooms. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur especially if you accidentally spill something - it's much easier to clean if they know what it is and act quickly. The site do not normally charge for breakages, but they reserve the right to charge for repair or making good if the damage is significant.

Please let the site know at least 48hrs in advance regarding any additional extras you want (Sauna, Firewood, Treatments). These may not always be available.